Customer Support

Store your logs in a dry, well-ventilated area, ideally off the ground and protected from rain. A log store with open sides and a solid roof works best. Avoid covering logs completely with tarpaulin, as this can trap moisture.

No — burning green or unseasoned wood creates excess smoke, tar build-up, and increases the risk of chimney fires. It’s also inefficient and often illegal under local clean air regulations. Always use dry, seasoned or kiln-dried logs.

Kiln-dried logs are dried in a controlled environment, reducing their moisture content to below 20%. This means:

• Better burning performance

• Less smoke and creosote

• Easier to light

• More heat output

All of our hardwood logs are Woodsure Ready to Burn certified.

Logs should have a moisture content below 20%. All M&C Firewood logs are kiln-dried and tested to meet this standard.

We recommend at least:

• Once a year for log-burning stoves

• Twice a year if used regularly or with resinous wood

We offer professional chimney sweeping with CCTV inspection and certification included.

• Use only dry, quality hardwood logs

• Avoid burning treated wood or rubbish

• Empty the ash pan regularly

• Have your flue/chimney swept annually

• Check door seals and stove glass

We’re always happy to offer maintenance tips when we deliver.

• Free delivery within 10 miles of Market Drayton

• A small fee applies outside this radius (quote provided at checkout or by phone)

We deliver across Shropshire, Cheshire, and Staffordshire.

• Builder’s Bag: Large volume, ideal for bulk use

• Barrow Bag: Compact, easy to move & store, same quality kiln-dried hardwood

Both contain our premium hardwood logs.

Yes! Kindling nets (£5) are available with any log order. They’re perfect for getting your fire started quickly and efficiently.

Get in touch — we’re always happy to help!

📞 +44 7958 976732

📧 mcfirewoodsupplies@gmail.com

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